The Bad News: All 3 major carriers now suck!
Under President John Legere, T-Mobile USA was the customer-focused "un-carrier" that offered great pricing, service and performance. That all changed when he left, and now T-Mobile is just another big evil carrier.
It was bad enough when T-Mobile first broke Legere's promise to 'never raise your price' but now it has gone full evil by forcing subscribers from great legacy plans to new more expensive plans, along with unbundling taxes and fees for new customers. Worse, it slip-streamed it into the Terms of Service, leaving unhappy customers with little recourse. It's now entirely money-focused.
The Good News
You can switch to a much better carrier and save a great deal of money without losing great network performance, with much better customer service in the bargain. That escape path leads to US Mobile, an MVNO (Mobile Virtual Network Operator) with access to all three major carrier networks. (It's even possible to switch networks as desired!)
The best part is that you may be able to at least take advantage of the 'Un-Carrier Guarantee' to get your last month of service free when leaving T-Mobile after a price increase. You may have to fight for it, because not all T-Mobile service reps even know it exists, and resist pressure to get you to stay, but you can get it if you persist and act promptly.
One of the best deals that's frequently offered by US Mobile is a full year of Unlimited Starter for only $199 (just $17 per month) all in (no added taxes and fees): Unlimited Talk & Text, 70 GB of High-Speed Data and 10 GB of Hotspot Data on the T-Mobile network, and more. Plus it often has great deals on devices!
Do it, now, and if you use my referral code, you will get a $25 credit! (I get one too.)









